Privacy Policy
Last updated: 11 November 2026
Who we are
New Ridge Roofing is a roofing contractor based in Plymouth, Devon, carrying out roof replacements, roof repairs, flat roofing systems and related work for homes across Plymouth, Devon and Cornwall. This policy explains what information we collect through this website and when you contact us, how we use it, and the rights you have under UK data protection law.
What information we collect
When you contact us for a quotation or to book work, we collect the details you choose to give us: typically your name, contact details (phone number, email or WhatsApp), your address and information about the roofing work you need. We collect this only when you provide it deliberately: by phone, WhatsApp, email or through the quote form on this site.
Like most websites, our hosting provider (Cloudflare) also processes standard technical logs, such as your IP address, browser type and the pages you request, for security and performance purposes.
How we use your information
We use the details you give us to prepare quotations, carry out and manage roofing work, keep records of jobs and guarantees, and contact you about your enquiry or project. We do not send marketing emails, and we do not sell or rent your information to anyone.
Sharing your information
We keep your information within our business and only share it where genuinely needed: with our hosting and communications providers (Cloudflare, Google, WhatsApp/Meta) who process data on our behalf when you use their services, and with suppliers where it is necessary to complete your job. We never share your details for third-party marketing.
Third-party embeds
This site embeds services run by other companies, including Google Maps (showing our service area) and Google Fonts (typefaces). These providers may set their own cookies and process your IP address under their own policies when those features load.
How long we keep it
Enquiry details are kept only as long as needed to answer them. Records for completed jobs (quotes, invoices, guarantee details) are kept for several years, as they support your guarantee and our accounts.
Your rights
Under UK data protection law you can ask to see the personal information we hold about you, ask us to correct or delete it, object to or restrict how we use it, and ask for a copy to take elsewhere. To exercise any of these rights, contact us using the details below. If you are unhappy with our response you can complain to the Information Commissioner's Office (ico.org.uk).
Contact us
New Ridge Roofing, Plymouth, Devon, United Kingdom.
Email: [email protected]
Phone: 07367 679897